HousePlansXpress.com/Wilcox Design & Builders strives to provide accurate information on this website. However we make no warranties, either expressed or implied, as to the absolute correctness of said content and are not responsible for any damage due to the use of any information or written material contained therein.
3. We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.
The purchaser must provide his/her original order number in any call or email to request a replacement plan set.
Our Policy
It is the policy of Wilcox Design and Builders and HousePlansXpress.com to provide our customers with a complete and, if desired, customized set of home construction plans that will meet or exceed required standards in most areas. Any additional changes that can be made in order to comply with the requirements of other states or locales will be done to the extent possible; however, this does not include us obtaining plan certification by a professional engineer or architect unless the customer is willing to pay the additional amount required for said certification.
Refunds/Exchanges
Due to the nature of our product, we do not offer refunds or exchanges on our house plans. Obviously, we cannot control the handling of our plans once they have been shipped or mailed. If the purchaser receives plans that are too damaged for normal use we will replace them for $25. This includes the cost of printing, packing and shipping.
Disclaimer
HousePlansXpress.com and Wilcox Design & Builders assumes no liability for any home constructed from any of our plans. All plans obtained directly from the HousePlansXpress .com website are provided AS IS.
The purchaser of the plans or his representative (contractor) is responsible for obtaining all necessary engineering and specifications that may be required in the locality in which the home is to be constructed, as well as to verify all physical lot conditions, dimensions, setbacks, etc. prior to beginning the construction phase. The builder is responsible for verifying, and complying with, all local building codes.
Payments and Personal Information
1. All our transactions are handled through PayPal, a secure, trusted online payment system, so your important financial information is not disclosed to us.
2. Rest assured that all your personal information is safe with us. We do not distribute your physical or email address to others, nor will we bother you with ongoing promotional materials/offers.
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